jigsaw24

Work / Jigsaw24

Bold new website bares fruit for the UK's first Apple Authorised Enterprise Reseller

For more than 25 years, Jigsaw24 has been helping push the latest technology in the creative industries, and driving IT in enterprise and education. They wanted an eCommerce platform that integrated with their existing ERP, and strengthened their online b2b offering, providing a responsive, content driven site.

How did we help Jigsaw24?

  1. Seamless migration from BT Fresca platform to Peracto platform to meet critical deadline.
  2. Enhanced ecommerce user experience and tracking of orders.
  3. Integration with non-standard ERP system for automated workflow.
  4. API integration with Algolia search software.
  5. Responsive website optimised for desktop, tablet and mobile.
  6. Improved website performance using Amazon Web Services cloud hosting.
  7. Library of pre-designed responsive templates makes adding and updating content simple.
Visit the website
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Working together we've delivered

Ecommerce

  • Transactional store combined with feature rich content for high impact UX
  • Best-in-class search functionality
  • Seamless flow of information from website to ERP systems
  • Intelligent product filtering

Flexability

  • Extensive promotional offers which synchronised with offline campaigns
  • Ongoing development roadmap with regular feature releases
  • Enquiries, leads and sales are automatically added to CRM for ongoing nurture

User Experience

  • Responsive website optimised for desktop, tablet and mobile
  • Automated workflow supports live stock updates and personalised pricing
  • Live chat feature to answer consumer questions instantly
  • Powerful 'drag and drop' in-page CMS tools
  • Self service ‘My Account’ portal to view orders and invoices

Results

  • AOV up 21% year on year
  • 25% more pages indexed by Google
  • Traffic up 20%
  • New users up 23%
  • Mobile usage up 13%
  • Revenue increased

“We needed to migrate our eCommerce platform quickly as our existing platform became no longer supported. Having an agile platform with unlimited integration options and the ability to work closely with the development and marketing teams at 9xb has been crucial to strengthening our b2b offering.”

www.jigsaw24.com