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Truckstop Group

From shed to success: Discover how Truckstop Group supercharged their eCommerce with Shopify.

Overview

From a modest start in a rented office and a shed, Truckstop Group has evolved into a prominent family business with four branches, 35 vans, and over 50 staff members. Specialising in supplying quality parts for commercial vehicles and trailers, Truckstop holds an inventory worth over £4 million and prides itself on rapid delivery and expert service.

To enhance their digital footprint, Truckstop partnered with 9xb to transition from their limited ERP-based eCommerce solution to a dynamic Shopify platform. This shift has significantly improved the usability and functionality of their online store, enriching customer experience. Post-launch, 9xb continues to provide invaluable store management, technical support, and strategic merchandising, ensuring ongoing optimisation and sales performance.

Services

Project scoping & discovery

eCommerce platform selection

UX/UI design and consultancy

Shopify store development

Store maintenance

Continuous improvement

Store management support

Trading and
merchandising support

Digital marketing services

Awards

Partners & Tech

Key Metrics

151%

increase in revenue

36%

increase in AOV

"Our first attempt at an eCommerce website was an extremely frustrating experience. We were approached by 9xb and after a couple of meetings we were impressed by their knowledge and ideas and they completely redesigned our website. The end result is a website that looks great and gives the user a much better experience - this has resulted in a threefold increase in revenue and a website that we are all very proud of."

Live stock and location:

Real time stock look up of over 6,000 product SKUs means customers can quickly find what they're looking for, where it’s available for collection (within 2 hours) or delivery. Utilising stock information from 4 branches and 2 brands feeding through into Shopify via Stock Sync.

Advanced Search:

Utilising Shopify’s Search & Discovery app to organise and filter product listing pages, as well as advanced search on full product pages (including thousands of equivalent OEM details). This also helps with boosting featured / complementary products in search.

Product page merchandising:

Designed to maximise conversions by featuring advanced product information such as details, equivalent OEMs, vehicle fits, compatibility, related products, reviews, stock availability, stock location (for collections)

Additional payment options:

Ability to pay through Shop Pay, Google Pay, Klarna and multiple credit card providers.

Client success stories

Discover why leading businesses choose 9xb to design, build and optimise their B2B eCommerce stores.

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