9xb wins Best eCommerce Agency at the eCommerce Awards 2021

We're proud to announce that 9xb has won the Best eCommerce Agency award at the prestigious eCommerce Awards 2021. 

This award celebrates our team and client successes over the last 12-months. Including several website launches, team growth and delivering award-winning eCommerce stores for our clients.

We’re also happy to celebrate our clients who reached the finals including:

• Watco for Best B2B eCommerce site & Best Specialist 
• Butterflies Eyecare for Best Health & Wellbeing, Personal Care & Beauty eCommerce 
• Swimming Goggles  Best Leisure, Fitness & Outdoors eCommerce 

Take a look at some of the reasons why 9xb are the Best eCommerce Agency: 

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9xb and Watco win B2B eCommerce Website of the Year 

Partnering with 9xb, Watco has strengthened their online trading capabilities to provide a rich self-service experience online. This includes launching customer-focused features such as optimised on-site search, price inc/ex vat, coverage calculator, stock availability, customer reviews, sample requests, click & collect, wish lists, account area and more.

These enhancements empower B2B buyers to make informed decisions and transact without needing to call sales teams or wait for email responses. Combining these features with detailed technical information such as FAQ’s, webinars, datasheets and advice pages, Watco delivers an exemplary online buying experience which has contributed to their recent eCommerce awards: 

• Winner: B2B eCommerce Website of the Year - UK Digital Growth Awards 2021
• Winner: Best Industrial, Technology & Warehouse Brand - Direct Commerce Awards 2021
• Shortlisted: B2B eCommerce Website of the Year - UK eCommerce Awards 2021 (Winner announcements Oct 2021)

Read Watco's case study 

New website and feature launches 

This year, we have launched several client eCommerce stores, launched new tools/features for our existing clients and delivered revenue-boosting growth strategies, including our most recent launches for Williams and Lamona. 

Williams:
With over 40 branches, Williams & Co is the South of England’s leading plumbing merchant. Their existing Magento eCommerce store could no longer keep pace with the needs of their customers and the threat of competitors. Williams, therefore, required a new trade-only eCommerce store that would allow their customers to easily and quickly purchase products, create quotes and manage their account - whilst having the ability to seamlessly integrate with their existing ERP. 

View the latest launch for Williams 

Lamona:
Pacifica Group partnered with 9xb to develop a new Lamona website to exclusively sell their official genuine spare parts online. The website expertly caters to an audience looking to urgently purchase specific parts for quick repair of Lamona appliances through next-day delivery, a parts finder, and an AI-powered on-site search.

View the latest launch for Lamona 

Meet the latest team members to join 9xb

Over the last 6-months, we have welcomed several new team members who support both our agency and client growth. This includes eCommerce Consultants Kizzy Strodder and Emma Wain, bolstering our studio team are Justin Reid and Luke Howorth and strengthening our sales team are Laura McCormack and Georgina Fraser. And, we’re looking forward to 3 new team members joining us over the next few weeks.